Each product page shows calories, macros and a full ingredient list per 100 g and per serve. A printable nutrition panel is also on the sleeve. Click Here

Frozen: 6 months (see BBD on pack). Once thawed, do not refreeze. we recommend you heat and eat within 5 days.

Keep Frozen at -18⁰C or colder.

Thaw meals in the fridge overnight or during the day for best results. OVEN (RECOMMENDED) 1. Preheat the oven to 200°C. 2. Remove film from the tray. 3. Place the tray in the preheated oven. 4. Heat for 30-45 minutes from thawed or frozen, or until piping hot throughout. MICROWAVE 1. From frozen or thawed, pierce the film or peel back one corner. 2. Heat on high for 5-7 minutes, or until piping hot throughout. Heating times may vary depending on the appliance and wattage.

If you’re not going to be home (which happens with a lot of our customers), or have restricted access to your property, please give clear instructions on where to leave your box. (E.g. There is a dog on the property. Please leave the box by the porch bench).

Yes. We use a validated packing and shipping system designed to keep your meals frozen for up to 2 days in transit. Meals leave our packing freezer at -17°C to -18°C and packaged in cardboard containers lined with "Ranpak climaliner" Or Wool Pack which can maintains the temperature of the meals containers to protect them from ambient temperatures. Your meals should arrive frozen (below 0°C). In the rare event of courier delays, meals on the top or sides of the box may begin to soften. If meals arrive: Still cold to the touch, and At refrigerated temperature (below 5°C), They may be placed immediately into your fridge and consumed within 48 hours. If meals are: Above 5°C, Fully thawed and warm, or You are unsure about their safety, Please contact us before consuming. Your safety is important to us, and we are happy to advise. Where do you deliver?

Auckland - $12 Outside Auckland (North Island) - $19 South Island - $40.

Please place your orders from the website by Tuesday by 12 pm each week.

If you place before the cut off you will get it on the same week. We dispatched on every Wednesdays and you will get it on Thursday or Friday depends on location.

Tracking number will be send to you once its dispatched from our Kitchen

Auckland : Thursday and Friday (NorthShore) 9am -5pm Hamilton, Wellington ,Whangarei & Tauranga: Thursday 07am -12pm Napier, Palmy, Taupo : Friday 12pm -5pm Rest of the North Island: Thursday South Island: Friday ***This may change during the Public Holiday and Holiday Seasons.

Your order will default to go out the next available delivery date, but if you want a specific delivery date just drop it in the comments field

We offer Free delivery for orders above $250.

Snap a pic, email us within 48 hours and we’ll credit or replace the item—no quibbles.

Please contact us to check your address, as sadly only one of our courier partners is currently able to collect used packaging. Please just leave clean, flattened cartons outside your door (or the place where your box usually is left). This will help us to reduce the number of new boxes we need to use each week and is an easy way for you to recycle them. We also take back clean, dry ice packs for sanitising and reuse.

Once you have set up your subscription, you will receive your first order on your designated delivery day and each week after that you will receive the same order without having to manually reorder your meals.

If you are serious about KETO Diet you need your body to get into Ketosis. For that you need to follow KETO diet. Having said that we are always flexible on the situation.

All you need to do is to login into your account and click on the 'Manage Subscription' tab. You will need to modify your order before cut off of each week Please note, changing your order after it has already been processed will only change your next order and not the current one. If you wish to change your order after it has already been processed please email hello@ketochef.co.nz and we will amend your order for you.

Simply login to your account and click on the 'View upcoming orders' tab and click skip. You can skip as many orders in advance as you'd like. Alternatively, you can email us at hello@ketochef.co.nz and we can help you further.

To cancel, simply log in to your account, go to the ‘Manage Subscription’ tab, select ‘Manage this subscription’, and then click the ‘Cancel’ button at the bottom of the page. You can also email us at hello@ketochef.co.nz and we can cancel your recurring subscription for you.

Payment will be automatically debited from your nominated credit card every 7 days or 14 days (depending on the frequency you have selected).

Unfortunately, discount codes cannot be applied to recurring subscriptions. However, you can skip your recurring charge for the week or fortnight, place a new order online, and use your discount code. Simply select the ‘One Time Purchase’ option at checkout during the promotion period to take advantage of the offer.

Unfortunately, discount codes cannot be applied to recurring subscriptions. However, you can skip your recurring charge for the week or fortnight, place a new order online, and use your discount code. Simply select the ‘One Time Purchase’ option at checkout during the promotion period to take advantage of the offer.

Visa, Mastercard, Amex, After Pay.

Our meals are packaged in cardboard containers lined with "Ranpak climaliner " an insulated packaging that maintains the temperature of the meals. Ranpak climaliner, a sustainable, recyclable, compostable and biodegradable insulation along with PCM Ice packs has been proven to keep contents at 1°c, chilled below 5°c for at least 24 hours.

Even if your box doesn’t feel frozen solid, you can trust it. It was packed frozen, shipped cold, insulated with Climaliner and monitored throughout.